1. Controller and contact
The data controller is Movento, contactable at via friuli 1 Terni, Umbria, Italy. Privacy enquiries should be sent to info@moventoitalia.com.
2. Data we collect
We may process names, email addresses, telephone numbers, collection and destination addresses, property details, moving dates, requested belongings and services, messages, supplied photographs, quote information and communication history.
The website may also record essential technical information such as IP address, device type, security logs and cookie preferences.
3. Purposes and legal bases
We process data to answer enquiries, prepare quotes, organise and perform services, provide support, administer payments and records, prevent abuse and secure the website.
The legal bases are pre-contractual steps or contract performance, legal obligations, legitimate interests in security and business administration and, for non-essential cookies or marketing, withdrawable consent.
4. Required information
Fields marked as required are needed to assess or provide a service. Without them, Movento may be unable to prepare a quote or respond adequately. Optional information helps us understand specific requirements.
5. Recipients and providers
Where necessary, data may be shared with authorised personnel, technical providers, email, hosting, mapping or payment services, advisers, insurers and operational partners involved in the service.
Providers must process data under appropriate instructions or as independent controllers where required by law. Personal data is not sold.
6. International transfers
Some technology providers may process data outside the European Economic Area. Where applicable, GDPR mechanisms such as adequacy decisions or standard contractual clauses are used.
7. Retention and security
Enquiries and quotes are retained as needed to manage the relationship, document communications and meet legal, tax or defence obligations. Data that is no longer needed is deleted or anonymised under appropriate operational criteria.
Movento uses reasonable access, authentication, logging and system-protection measures, although absolute security of Internet communications cannot be guaranteed.
8. Your rights
Subject to the GDPR, you may request access, correction, deletion, restriction, portability or objection, and withdraw consent without affecting earlier lawful processing.
Contact info@moventoitalia.com. You may also complain to the Italian Data Protection Authority (Garante per la protezione dei dati personali).
9. Children, updates and external links
Services are not directed to children acting without a responsible adult. This policy may be updated for operational or legal changes; the published date identifies the current version.
Linked external websites and services have separate privacy notices that should be reviewed independently.